Like all ISPs we have an acceptable use policy. The terms of this are set out below
LINGEN COMMUNITY BROADBAND
ACCEPTABLE USE POLICY
This Acceptable Use Policy ("AUP") specifies the actions prohibited by Lingen Community Broadband CIC ("Lingen Community Broadband") to a User of the network utilised by Lingen Community Broadband Services and must be read in conjunction with our Terms and Conditions.
("User") may be defined as "a Customer or anyone who uses Lingen Community Broadband Services or accesses the network utilised by Lingen Community Broadband Services or Internet service".
The primary purpose of this policy is prevent the illegal use of Lingen Community Broadband Services as defined in UK law or the inappropriate use or misuse of the Services on the basis of Lingen Community Broadband's own judgement and discretion.
Lingen Community Broadband believes in a safe Internet and works with other organisations and regulatory bodies to prevent illegal use of the internet.
This policy further defines the rights that Lingen Community Broadband has to ensure consistent and acceptable use of Lingen Community Broadband Services and the Network by all Users, as well as safeguard and protect its own commercial interests.
Lingen Community Broadband reserves the right to modify this Policy at any time. Changes made to the Policy become effective upon posting of the modified Policy to our website. It is the User's responsibility to ensure their awareness of any such changes.
Lingen Community Broadband reserves the right to suspend or terminate the User's Service immediately and without notice, if the User is in breach of any aspect of our AUP.
The Network utilised by Lingen Community Broadband Services may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or intellectual property rights used without proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
The User acknowledges that Lingen Community Broadband is unable to exercise control over the content of the information passing over the network utilised by Lingen Community Broadband Services. Therefore, Lingen Community Broadband is not responsible for the content of any message whether or not the posting was made by a Lingen Community Broadband Customer.
The network utilised by Lingen Community Broadband Services may be used to link into other networks worldwide and the user agrees to conform to the acceptable use policies of these networks.
In addition the User undertakes to conform to the Internet protocols and standards.
The User may not circumvent User authentication or security of any host, network, or account (referred to as "cracking" or "hacking"), nor interfere with the Service to any User, host, or network (referred to as "denial of service attacks").
Without prejudice to the foregoing, any application that overloads the network utilised by Lingen Community Broadband Services by whatever means will be considered as making profligate use of the network utilised by Lingen Community Broadband Services and will as such NOT be permitted. Use of IP multicast other than by means provided and co-ordinated by Lingen Community Broadband is likewise prohibited.
The User acknowledges that the availability of their Lingen Community Broadband Service is also dependent upon reasonable usage of the network. The User further acknowledges that Lingen Community Broadband reserves the right to manage the Traffic of those Customers whose usage Lingen Community Broadband considers to be either not consistent with or appropriate for the Service to which they subscribe or detrimental to the other Users who share the network.
The User acknowledges that Lingen Community Broadband has the right to introduce a Fair Use Policy for its Services if Lingen Community Broadband feels such a policy is necessary to ensure the provision of service for all Users. Details of any applicable Fair Use Policy will be posted on the Lingen Community Broadband website
Users sending or receiving malicious or illegal Traffic will be suspended or disconnected upon detection by Lingen Community Broadband. Lingen Community Broadband understands that in some cases the User may not be aware of or responsible for the origination of such Traffic, in which case Lingen Community Broadband will work with the User to resolve the issue and restore normal service as efficiently as possible.
Users who violate systems or network security may incur criminal or civil liability. Lingen Community Broadband will co-operate fully with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement or relevant authorities.
Lingen Community Broadband reserves the right to suspend users who exceed their limit.
System and Network Security:
Violations of system or network security are prohibited, and may result in criminal and civil liability. Lingen Community Broadband will investigate incidents involving such violations and will involve and will co-operate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:
Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without the express authorisation of the owner of the system or network;
Unauthorised monitoring of data or Traffic on any network or system without the express authorisation of the owner of the system or network;
Interference with service to any User, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks;
Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
If approached with complaints relating to any system or network violations, Lingen Community Broadband will co-operate and assist the Police and law enforcing bodies with their investigations in order to bring such mis-use and violations to an end.
It is explicitly prohibited to send unsolicited bulk e-mail messages ("junk mail" or "spam") of any kind (commercial advertising, political tracts, announcements) etc.
It is also explicitly prohibited to allow others to send unsolicited bulk e-mail messages or viruses either directly or by relaying through the User's systems. For the avoidance of doubt, Users must ensure that their systems cannot be relayed through. Users may not forward or propagate chain letters nor malicious e-mail.
A User may not solicit e-mail for any other address other than that of the User, except with full consent of the owner of the referred address.
Users should, before using the service, familiarise themselves with the contents of the following newsgroups;- news.newusers.questions; news.announce.newusers; and news.answers. Excessive cross-posting (i.e. posting the same article to large numbers of newsgroups) is forbidden. Posting of irrelevant material to newsgroups (also known as USENET spam) is also forbidden. Posting binaries to a non-binary newsgroup is forbidden.
Complaints regarding Illegal Use or System or Network Security issues, Email abuse, USENET abuse or spamming should be sent to the Company Secretary : firstname.lastname@example.org
INDIRECT OR ATTEMPTED VIOLATIONS OF THIS POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A Lingen Community Broadband CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THIS POLICY BY SUCH CUSTOMER OR END USER.